Margarita studios policies
* To confirm your reservation, you need to pay the 30% of the total cost of your stay in advance.
• If you make your reservation by depositing money to our bank account, your reservation remains open for 5 working days. If you do not make the deposit, then the reservation will be cancelled.
* In our new flex hotel policy, we allow for all existing and new reservations, free modifications or free cancellations up to 7 days before arrival.
A full refund of any pre-payment will be applied, in situations where the guests/travellers request it.
We will continue to honour this relaxed policy throughout the coming months.
The credit card handling fees however, will be withheld.
* In any other case, cancellation fees are equal to the 30% of the total reservation cost.
* No show fee, departure prior or arrival after the reserved dates: 100% of total accommodation charges or remaining accommodation balance.
We are required by law to maintain a register of our guests. Our guests must provide their full names and addresses or provide details of a valid passport during their check in. With your approval we will retain this information for 12 months.
As a general principle, no information gathered on customers and guests is to be used other than for the express purpose for which it was gathered and under no circumstances will be granted access to the personal details of customers and guests to third parties.
SWIMMING POOL RULES & REGULATIONS
Monday - Sunday: 08 am - 16pm & 18:30 pm – 20:30 pm
Warning – No Lifeguard On Duty
During the night swimming is not allowed
The Swimming pool is for the use of the Hotel Guests only
All others must check in with the management before use
Lounge chairs are reserved for hotel guests.
Please shower before entering the pool
Children must not use the pool without an adult in attendance
Think safely ,no rough play, diving, running, pushing at the pool.
Use the restroom … not the pool
There are nearby restrooms & showers outside for rinsing off.
Towels are supplied poolside, so no need to bring one from your hotel room.
Food and Drinks from outside is not allowed in the Pool or Restaurant area
Be safe, laugh & have fun
Respect for others
Please keep in mind the other guests that want to rest and avoid making noise in the room or in the public areas , especially between 16:00 to 18:30 hours. and after 24.00 hours.